Your privacy is very important to us. Browns would never sell or share your email address or other contact details with any 3rd party.
Our Web server automatically recognizes your IP address (not the email address) and records your browser and platform type (e.g., Netscape browser on a Microsoft platform).
When you give us your email address, or sends us email correspondence, we retain your email address. We do not share our email lists with any 3rd parties. We use email addresses to communicate with you regarding your orders and other matters regarding transactions between us or your customer relationship with us. We may also use your email address to share information about our products, services and events that may be of interest to you. When you first supply your details to us, you will be given the opportunity to opt-in to the Browns mailing list. In each email, you will be given the opportunity to decline receiving similar emails in the future.
We retain information provided by you, such as registration information, transaction information (e.g., dates on which you made purchases, amounts and types of purchases) and contact information (e.g., name, address, phone numbers.
If you request a catalogue to be mailed to your postal address, you will be placed on the Browns mailing list and you may receive periodic mailings from us. You are welcome to tell us if you do not wish to receive our mailings by opting-out, please click here, or by contacting us on +27 (0)11 438-7920.
Visitors who give us their telephone numbers online may receive telephone contact from our representatives regarding your wish lists orders or to monitor our level of customer service.
We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our website server. All other data transfer is conducted through a secure phone line.
If required by law, court order or in the good faith belief that disclosure is otherwise advisable, we may disclose your information. By using the Browns The Diamond Store website, you consent to all of the above uses of your data.