Browns Jewellers

Careers

Job Opportunities

Every Browns store exudes luxury, style and elegance. Our sales professionals must embody this to deliver a signature Browns experience to our clients. We are looking for mature individuals with an apprieciation of fine jewellery, luxury and art.

Brand Ambassador - Bluewater Shopping Centre

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Bluewater , London , United Kingdom

Brand Ambassador - White City

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Westfield White City , London , United Kingdom

Brand Ambassador - Westfield Stratford

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Westfield Stratford , London , United Kingdom

Brand Ambassador - Trafford Centre

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Trafford , London , United Kingdom

Brand Ambassador - Meadowhall Shopping Centre

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Meadowhall , London , United Kingdom

Store Manager - Trafford Centre

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Trafford , London , United Kingdom

Brand Ambassador - Pavillion

Pavillion , KwaZulu-Natal , South Africa

Brand Ambassador - La Lucia

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La Lucia , KwaZulu-Natal , South Africa

Brand Ambassador - V&A Waterfront

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V&A Waterfront , Western Cape , South Africa

Brand Ambassador - Ballito

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Ballito Junction , KwaZulu-Natal , South Africa

Brand Ambassador

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Gateway , KwaZulu-Natal , South Africa

Minimum Requirement Offering an exceptional experience to every client in accordance with Browns standards.
Build on your clientelling expertise - you would have a strong ability to develop long-term relationships with customers and build and manage a client book.
Hitting targets with a hunger to earn great commission
Provide excellent customer service and display excellent communication skills.
Tertiary qualification in Psychology and/ or Marketing (or any other relevant qualification) would be advantageous.

Browns The Diamond Store is offering a unique and exciting opportunity for an aspiring brand ambassador.

Since 1934 our family has been crafting the finest diamond jewellery. Classic, timeless and sophisticated designs coupled with exceptionally brilliant diamonds have made Browns the first choice for South African diamond jewellery.

We offer a professional environment in the Luxury Jewellery market and a unique opportunity to challenge yourself every day and develop a long term, fulfilling career. We pride ourselves in offering exceptional service to our clients. World class teaching and training is provided with excellent earning potential.

Duties & Responsibilities:

Key Outputs:

Offering an exceptional experience to every client in accordance with Browns standards.
Build on your clientelling expertise - you would have a strong ability to develop long-term relationships with customers and build and manage a client book.
Hitting targets with a hunger to earn great commission
Provide excellent customer service and display excellent communication skills.

Brand Ambassador - Tygervalley

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Tygervalley , Western Cape , South Africa

Brand Ambassador - Centurion

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Centurion Mall , Gauteng , South Africa

Brand Ambassador - Nelson Mandela Square

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Sandton Nelson Mandela Square , Gauteng , South Africa

Brand Ambassador - Clearwater Mall

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Clearwater , Gauteng , South Africa

Brand Ambassador - Cradlestone Mall

apply

Cradlestone , Gauteng , South Africa

Brand Ambassador - Cresta

apply

Cresta , Gauteng , South Africa

Brand Ambassador - Eastgate

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Eastgate , Gauteng , South Africa

Brand Ambassador - Fourways Mall

apply

Fourways Mall , Gauteng , South Africa

Brand Ambassador - Hyde Park Corner

apply

Hyde Park , Gauteng , South Africa

Brand Ambassador - Kimberley House Menlyn

apply

Kimberley House Menlyn , Gauteng , South Africa

Brand Ambassador - Mall of Africa

apply

Mall of Africa , Gauteng , South Africa

Brand Ambassador - Mall of the South

apply

Mall of the South , Gauteng , South Africa

Brand Ambassador - Menlyn Mall

apply

Menlyn Park , Gauteng , South Africa

Brand Ambassador - OR Tambo

apply

OR Tambo International , Gauteng , South Africa

Brand Ambassador - Rosebank Mall

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Rosebank Mall , Gauteng , South Africa

Brand Ambassador - Sandton City

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Sandton City , Gauteng , South Africa

Brand Ambassador - Woodlands Boulevard

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Woodlands Boulevard , Gauteng , South Africa

Brand Ambassador - Bedford Centre

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Bedford Centre , Gauteng , South Africa

Brand Ambassador - Brooklyn Mall

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Brooklyn Mall , Gauteng , South Africa

Brand Ambassador

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Cavendish Square , Western Cape , South Africa

Brand Ambassador - George

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Garden Route Mall , Western Cape , South Africa

Brand Ambassador - Somerset West

apply

Somerset Mall , Western Cape , South Africa

Minimum Requirement Minimum of 1-2 years sales experience, preferably retail sales experience.
Experience in the luxury retail industry would be beneficial.
Grade 12 certificate.
Tertiary qualification in Psychology and/ or Marketing (or any other relevant qualification) would be advantageous.

Browns The Diamond Store is offering a unique and exciting opportunity for an aspiring Brand Ambassador and Sales Specialist to join one of our beautiful stores in Cape Town . We have vacancies in the following areas:

Cavendish Square

Canal Walk

Cape Town International

Somerset Mall

Since 1934 our family has been crafting the finest diamond jewellery. Classic, timeless and sophisticated designs coupled with exceptionally brilliant diamonds have made Browns the first choice for South African diamond jewellery.

We offer a professional environment in the Luxury Jewellery market and a unique opportunity to challenge yourself every day and develop a long term, fulfilling career. We pride ourselves in offering exceptional service to our clients. World class teaching and training is provided with excellent earning potential.

Duties & Responsibilities:

Key Outputs:

Offering an exceptional experience to every client in accordance with Browns standards.
Build on your clientelling expertise - you would have a strong ability to develop long-term relationships with customers and build and manage a client book.
Hitting targets with a hunger to earn great commission
Provide excellent customer service and display excellent communication skills.

Brand Ambassador - Vaal

apply

Vaal Mall , Gauteng , South Africa

Brand Ambassador - Waterfall Mall Rustenburg

apply

Waterfall Mall Rustenburg , North West , South Africa

Brand Ambassador - Canal Walk

apply

Canal Walk , Western Cape , South Africa

Brand Ambassador - Galleria

apply

Galleria , KwaZulu-Natal , South Africa

Centrally located in Blairgowrie Johannesburg, Browns Support Office is our corporate headquarters for Aesthetics, Design, Marketing, Merchandising, Finance, BI, IT, HR, and Administration. Support Office is also home-base for our Solutions Centre which provides both Client Services and Store Support. The company's executive and key support managers are based at the Support Office which, is the centre of strategy execution, operations, and governance.

IT Support & Helpdesk Technician

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We are seeking a skilled and motivated IT and Helpdesk Technician to join our team. The ideal candidate will have a solid background in providing first-line technical support and a passion for resolving IT issues efficiently. If you have experience in handling customer support via phone, email, or onsite and have a foundational understanding of hardware and software, we encourage you to apply.

Software Developer

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Business Intelligence

Unlock Your Potential in Web Development with Our Dynamic Team
Are you ready to take your coding skills to the next level? We have an exciting opportunity for a passionate Software Developer to join our innovative team in Craighall, Johannesburg! If you’re someone who thrives on building high-performing web applications and wants to be part of something bigger, this role is perfect for you.

Why Join Us?
At our company, we don’t just build software – we create solutions that make an impact. As a Software Developer, you’ll have the freedom to bring your ideas to life, solve challenging problems, and collaborate with a team that’s as driven as you are. If you have 3 or more years of experience developing web applications using .Net and C#, we want you on board!

System Specialist

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Business Intelligence

Unleash Your Expertise in ERP Solutions and Shape the Future of Our Systems!

Are you a systems expert with a passion for ERP solutions and the ability to merge finance and business intelligence (BI) skills? We’re looking for a seasoned ERP Systems Specialist to join our dynamic team and play a pivotal role in optimizing our operations. Whether your background is in finance, engineering, or informatics, this is an exciting opportunity to combine your financial expertise and technical know-how to propel our growth and success!

Category Manager

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Merchandising

Join Browns the Diamond Store as a Category Manager!

At Browns, we craft more than just jewellery– we create unforgettable experiences. We are searching for a Category Manager to bring precision, strategy, and innovation to our merchandising operations. If you’re a data-driven, forward-thinking individual with a passion for luxury and logistics, this is your moment to shine!

Description of Duties Experience: 3-5 years of experience in category management, merchandising, or procurement, ideally within the jewellery or luxury goods industry.
Jewellery Knowledge: Strong understanding of diamonds, gems, and other materials used in jewellery production.
Analytical Skills: Excellent analytical and forecasting skills, with experience in inventory management and sales analysis.
Negotiation Skills: Proven experience in negotiating with suppliers and managing vendor relationships.
Team Collaboration: Ability to work closely with designers, craftsmen, and production teams to ensure material availability and alignment with creative vision.
Attention to Detail: Strong eye for detail, particularly in relation to quality control and trend analysis.
Education: A degree or diploma in business management, supply chain, or a related field. Knowledge of gemology or jewellery design is a plus.
Software: Proficiency in inventory management and procurement software; advanced Excel skills.

As South Africa's leader in jewellery design, it comes as little surprise that our success is underpinned by master craftsmanship. Our Browns Workshop is the base of operations for jewellery manufacturing, where quality, beauty, and art meet. Here we need professionals with exceptional technique and an eye for fine detail.

Jewellery Design & Production Associate

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Workshop

At Browns The Diamond Store, we offer ongoing mentoring and hands-on experience in driving strategy and innovation.

Head of Department

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Workshop

Position Overview: We are seeking a highly skilled and motivated Head of Workshop Department to lead and manage departments within our jewellery manufacturing workshop. This pivotal role requires a strong background in manufacturing, coupled with significant management experience. The ideal candidate will be instrumental in driving operational efficiency, maintaining high standards of craftsmanship, and leading a dedicated team to achieve excellence.

Leadership & Management: Oversee and lead the workshop team, fostering a collaborative and high-performance work environment. Provide mentorship, training, and performance evaluations to ensure team members meet their full potential.
Manufacturing Operations: Manage all aspects of the manufacturing process, from raw material sourcing to finished product. Implement best practices to optimize production efficiency, quality control, and adherence to safety standards.
Strategic Planning: Develop and execute strategies to enhance production capabilities, reduce costs, and improve overall workshop performance. Collaborate with senior management to align departmental goals with company objectives.
Quality Assurance: Ensure that all products meet the highest standards of quality and craftsmanship. Implement rigorous quality control processes and address any issues that arise promptly.
Innovation & Improvement: Stay abreast of industry trends and advancements. Drive continuous improvement initiatives to enhance production methods, technology, and product offerings.
Resource Management: Oversee inventory management, equipment maintenance, and procurement of materials. Ensure that resources are utilized effectively and efficiently.

Brand Ambassador - Queen Victoria Building

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Queen Victoria Building , Sydney , Australia

Minimum Requirement To Be a Perfect Fit:

An undergraduate degree is preferred.
Previous experience in sales or client services with a high standard of presentation, interpersonal skills and grooming.
Fluent in verbal and written English; additional language skills are an advantage.
Ability to work retail hours, including weekends and public holidays.
Why Join Us?

Rewarding Compensation: Competitive salary with a lucrative commission structure, recognizing your achievements and dedication.
Career Growth: Be part of a dynamic, high-performing team with opportunities for professional development and growth, both within the boutique and across our global network.
Training & Development: Comprehensive onboarding and ongoing training and mentorship programs to deepen your knowledge of our heritage, collections, and craftsmanship.

As a Sales Associate at our flagship Sydney boutique, you will embody the values and heritage of Browns. You will play a key role in delivering an unparalleled client experience, showcasing our exquisite creations, and building lasting relationships with our clientele.

Your Role and Impact:

Provide an elevated, personalized client experience, sharing the story, heritage and craftsmanship of our jewellery.
Proactively engage with clients to achieve sales targets and exceed KPIs, while maintaining the highest standards of luxury service.
Be an ambassador of our brand, reflecting our commitment to excellence and elegance in every client interaction.

What we do

Founded in 1934, Browns is a family owned jeweller that crafts the finest diamond jewellery in South Africa. We focus on classic, timeless and sophisticated designs. Making us an iconic brand with a rich heritage.

We pride ourselves in offering quintessentially South African designs, crafted by South Africans for South Africans and the rest of the World.

What we offer

Browns offers a professional environment in the Luxury Jewellery market with the resources you need to be successful. We create a balanced space with a unique opportunity to challenge yourself every day, this allows you to develop a long term, fulfilling career. We pride ourselves in offering exceptional service to our clients. We offer many benefits to our employees as well as world-class training.

What we look for

We offer remarkable quality in everything we do, and our careers are no exception to that. We are always looking for bright and talented individuals to join our family. We value people who are authentic, driven and work well in a team.

We value people who are authentic, driven and work well in a team. Could it be you?

Our culture

At Browns our company culture is fundamental. We nurture our creativity, passion and open mindedness in everything we do. We strive to uphold our legacy of timeless elegance through a diverse environment which promotes talent, teamwork and innovativeness. In doing so, over the years we have developed our culture which every employee embodies in their career.

Classic, Elegance and Sophistication

We follow these principles in everything we do.

Training and Development

We aim to share our knowledge and experiences to build and develop our people.

The Best People

We surround ourselves with driven and talented individuals to enrich and grow the Browns family.

Always Excellent

We value detail and exceptional craftsmanship throughout every part of our business.

Planning

We constantly plan ahead while staying focused and organised.

Celebrate Success

We grow our people by recognising their strengths and we celebrate each and every success.

Building Trusting Relationships

We nurture strong, long term relationships across the company and with our customers.

Ahead of the Pack

We aim to always go above and beyond our clients expectations.

Being Present

We are always mindful and focused in the moment, ensuring that we deliver the best service.

Self Discipline

We strive to stay dedicated and consistent.

Theatre

Our stores is a theatre and we strive to deliver an exceptional and professional performance.

Accountability

We value integrity, respect and honesty.

Passion

We love what we do.

IT Support & Helpdesk Technician
IT

apply

Software Developer
Business Intelligence

apply

System Specialist
Business Intelligence

apply

Category Manager
Merchandising

apply

Minimum Requirement Product Sourcing & Vendor Management: Source and negotiate with suppliers. Build and maintain strong relationships with vendors to ensure consistent quality and competitive pricing.
Category Strategy Development: Develop and implement category strategies to align with business goals, ensuring the right mix of products and materials for bespoke pieces and core jewellery lines.
Inventory Management: Monitor stock levels ensuring optimal inventory levels to meet production demands without overstocking or shortages.
Demand Forecasting & Sales Analysis: Use historical sales data and market trends to forecast demand. Adjust inventory and sourcing plans based on performance analysis.
Pricing & Margin Management: Work closely with the finance team to set pricing strategies that maximize profitability while ensuring competitiveness in the market.
Collaboration with Design & Production Teams: Liaise with in-house designers and craftsmen to understand material needs for bespoke orders and new designs. Ensure the timely availability of required materials for seamless production.
Trend Analysis & Market Research: Stay up to date on industry trends, particularly in diamonds, gems, and jewellery design. Use this insight to influence buying and planning decisions.
Quality Control: Ensure that all materials sourced meet the company’s strict quality standards, particularly in terms of cut, clarity, color, and craftsmanship.
Reporting & Analytics: Prepare regular reports on category performance, stock levels, sales forecasts, and supplier performance. Description of DutiesExperience: 3-5 years of experience in category management, merchandising, or procurement, ideally within the jewellery or luxury goods industry.
Jewellery Knowledge: Strong understanding of diamonds, gems, and other materials used in jewellery production.
Analytical Skills: Excellent analytical and forecasting skills, with experience in inventory management and sales analysis.
Negotiation Skills: Proven experience in negotiating with suppliers and managing vendor relationships.
Team Collaboration: Ability to work closely with designers, craftsmen, and production teams to ensure material availability and alignment with creative vision.
Attention to Detail: Strong eye for detail, particularly in relation to quality control and trend analysis.
Education: A degree or diploma in business management, supply chain, or a related field. Knowledge of gemology or jewellery design is a plus.
Software: Proficiency in inventory management and procurement software; advanced Excel skills.

Brand Ambassador - Queen Victoria Building
Queen Victoria Building , Sydney , Australia

apply

Brand Ambassador - Bluewater Shopping Centre
Bluewater , London , United Kingdom

apply

Brand Ambassador - White City
Westfield White City , London , United Kingdom

apply

Brand Ambassador - Westfield Stratford
Westfield Stratford , London , United Kingdom

apply

Brand Ambassador - Trafford Centre
Trafford , London , United Kingdom

apply

Brand Ambassador - Meadowhall Shopping Centre
Meadowhall , London , United Kingdom

apply

Store Manager - Trafford Centre
Trafford , London , United Kingdom

apply

Brand Ambassador - Pavillion
Pavillion , KwaZulu-Natal , South Africa

Brand Ambassador - La Lucia
La Lucia , KwaZulu-Natal , South Africa

apply

Brand Ambassador - V&A Waterfront
V&A Waterfront , Western Cape , South Africa

apply

Brand Ambassador - Ballito
Ballito Junction , KwaZulu-Natal , South Africa

apply

Brand Ambassador
Gateway , KwaZulu-Natal , South Africa

apply

Brand Ambassador - Tygervalley
Tygervalley , Western Cape , South Africa

apply

Brand Ambassador - Centurion
Centurion Mall , Gauteng , South Africa

apply

Brand Ambassador - Nelson Mandela Square
Sandton Nelson Mandela Square , Gauteng , South Africa

apply

Brand Ambassador - Clearwater Mall
Clearwater , Gauteng , South Africa

apply

Brand Ambassador - Cradlestone Mall
Cradlestone , Gauteng , South Africa

apply

Brand Ambassador - Cresta
Cresta , Gauteng , South Africa

apply

Brand Ambassador - Eastgate
Eastgate , Gauteng , South Africa

apply

Brand Ambassador - Fourways Mall
Fourways Mall , Gauteng , South Africa

apply

Brand Ambassador - Hyde Park Corner
Hyde Park , Gauteng , South Africa

apply

Brand Ambassador - Kimberley House Menlyn
Kimberley House Menlyn , Gauteng , South Africa

apply

Brand Ambassador - Mall of Africa
Mall of Africa , Gauteng , South Africa

apply

Brand Ambassador - Mall of the South
Mall of the South , Gauteng , South Africa

apply

Brand Ambassador - Menlyn Mall
Menlyn Park , Gauteng , South Africa

apply

Brand Ambassador - OR Tambo
OR Tambo International , Gauteng , South Africa

apply

Brand Ambassador - Rosebank Mall
Rosebank Mall , Gauteng , South Africa

apply

Brand Ambassador - Sandton City
Sandton City , Gauteng , South Africa

apply

Brand Ambassador - Woodlands Boulevard
Woodlands Boulevard , Gauteng , South Africa

apply

Brand Ambassador - Bedford Centre
Bedford Centre , Gauteng , South Africa

apply

Brand Ambassador - Brooklyn Mall
Brooklyn Mall , Gauteng , South Africa

apply

Brand Ambassador
Cavendish Square , Western Cape , South Africa

apply

Brand Ambassador - George
Garden Route Mall , Western Cape , South Africa

apply

Brand Ambassador - Somerset West
Somerset Mall , Western Cape , South Africa

apply

Brand Ambassador - Vaal
Vaal Mall , Gauteng , South Africa

apply

Brand Ambassador - Waterfall Mall Rustenburg
Waterfall Mall Rustenburg , North West , South Africa

apply

Brand Ambassador - Canal Walk
Canal Walk , Western Cape , South Africa

apply

Brand Ambassador - Galleria
Galleria , KwaZulu-Natal , South Africa

apply

Jewellery Design & Production Associate

apply

At Browns The Diamond Store, we offer ongoing mentoring and hands-on experience in driving strategy and innovation.

Head of Department

apply

Minimum Requirement Experience: 5-10 years of experience in the manufacturing industry, with a proven track record of managing a workshop or production team.
Management Skills: Demonstrated leadership abilities, including team management, performance evaluation, and conflict resolution.
Technical Expertise: In-depth knowledge of manufacturing processes, materials, and techniques.
Communication: Excellent verbal and written communication skills, with the ability to interact effectively with team members, senior management, and external stakeholders.
Problem-Solving: Strong analytical and problem-solving skills, with the ability to make data-driven decisions and implement effective solutions. Leadership & Management: Oversee and lead the workshop team, fostering a collaborative and high-performance work environment. Provide mentorship, training, and performance evaluations to ensure team members meet their full potential.
Manufacturing Operations: Manage all aspects of the manufacturing process, from raw material sourcing to finished product. Implement best practices to optimize production efficiency, quality control, and adherence to safety standards.
Strategic Planning: Develop and execute strategies to enhance production capabilities, reduce costs, and improve overall workshop performance. Collaborate with senior management to align departmental goals with company objectives.
Quality Assurance: Ensure that all products meet the highest standards of quality and craftsmanship. Implement rigorous quality control processes and address any issues that arise promptly.
Innovation & Improvement: Stay abreast of industry trends and advancements. Drive continuous improvement initiatives to enhance production methods, technology, and product offerings.
Resource Management: Oversee inventory management, equipment maintenance, and procurement of materials. Ensure that resources are utilized effectively and efficiently.

What We Do

We pride ourselves in offering quintessentially South African designs, crafted by South Africans for South Africans and the rest of the World.

What We Offer

Browns offers a professional environment in the Luxury Jewellery market with the resources you need to be successful. We create a balanced space with a unique opportunity to challenge yourself every day. Which allows you to develop a long term, fulfilling career. We pride ourselves in offering exceptional service to our clients. World class teaching and training is provided continuously, we recognize and reward creativity, dedication and passion, offering excellent earning potential.

What We Look For

Our Culture

Classic, Elegance and Sophistication

We follow these principles in everything we do.

Training and Development

We aim to share our knowledge and experiences to build and develop our people.

The Best People

We surround ourselves with driven and talented individuals to enrich and grow the Browns family.

Always Excellent

We value detail and exceptional craftsmanship throughout every part of our business.

Planning

We constantly plan ahead while staying focused and organised.

Celebrate Success

We grow our people by recognising their strengths and we celebrate each and every success.

Building Trusting Relationships

We nurture strong, long term relationships across the company and with our customers.

Ahead of the Pack

We aim to always go above and beyond our clients expectations.

Being Present

We are always mindful and focused in the moment, ensuring that we deliver the best service.

Self Discipline

We strive to stay dedicated and consistent.

Theatre

Our stores is a theatre and we strive to deliver an exceptional and professional performance.

Accountability

We value integrity, respect and honesty.

Passion

We love what we do.