Minimum Requirement ​• 2 YEARS OR MORE INDUSTRY EXPERIENCE
• NETWORK AND SECURITY INFRASTRUCTURE KNOWLEDGE– CISCO, HP, UNIFI, FORTINET, OTHER BRANDS AS REQUIRED.
• FIREWALL AND IDS/IPS RULES, ACLS, VLANS WITH 802.1X. VARIOUS VPN PROTOCOLS.
WINDOWS ENTERPRISE ENVIRONMENT – PHYSICAL AND VIRTUAL (HYPER-V), SERVER 2008, 2012, 2016, ACTIVE DIRECTORY, DNS, DHCP, AD CERTIFICATE SERVICES, LDAPS+RADIUS
• QUALIFICATIONS IN A+, N+ / CCNA, MCSA, CCNA CYBEROPS / SECURITY+ / CYSA+ (OR OTHER RELEVANT QUALIFICATION)
• TECHNICAL KNOWLEDGE OF COMPUTERS, OPERATING SYSTEMS AND WIDELY USED COMPUTER APPLICATIONS
• ABILITY TO LEARN AND SUPPORT THIRD-PARTY APPLICATIONS
• GOOD UNDERSTANDING OF MS OFFICE SUITE OF APPLICATIONS
• KNOWLEDGE OF MACOS, IPADOS AND IOS
Description of Duties ​• First-line organisation-wide support
• Remote or on-site support that may include travelling
• Network and Security support
• Build, configure and repair computer hardware and other devices
• Troubleshoot to determine the best solution based on a problem presented by a user
• Installation and configuration processes
• Windows Enterprise Environment Experience
• Installing and configuration of Windows 8, 10